Privacy Policy
Last updated: March 19, 2025
1. Information We Collect
Valenzuela Romero Group ("VRG", "we") collects the following information when you use our website alejovalenzuela.com or contact us directly:
• Personal information: full name, email address, phone number.
• General immigration situation: context about your case to better guide you (we do not request Social Security Numbers or detailed financial information).
• Website usage data: pages visited, session time, browser and device (via Google Analytics).
We do not intentionally collect Social Security Numbers (SSN), bank account information, passwords, or sensitive financial data.
2. How We Use Your Information
We use the collected information to:
• Contact you in response to your inquiries or submitted forms.
• Provide the requested guidance services (immigration, insurance, taxes, business formation).
• Send you relevant information about our services, if you have given your consent.
• Improve our website and user experience.
• Comply with applicable legal obligations.
3. Third Parties with Access to Your Data
To operate our services, we share information with the following trusted providers:
• GoHighLevel: CRM platform we use to manage communications and client follow-up. Their privacy policy is available at gohighlevel.com.
• Google Analytics: web analytics tool that collects usage data in an anonymized manner. You can opt out at analytics.google.com/analytics/optout/.
• Vercel: hosting platform where this site is hosted. Their privacy policy is available at vercel.com/legal/privacy-policy.
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
4. Cookies
This site uses Google Analytics cookies to analyze traffic and user behavior. Cookies are small text files stored on your device.
You can control cookie use from your browser settings. Please note that disabling cookies may affect site functionality.
5. Your Rights
You have the right to:
• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate information.
• Deletion: request that we delete your personal data from our systems.
• Opt-out: request that we stop sending you marketing communications.
To exercise any of these rights, contact us at info@alejovalenzuela.com with the subject "Privacy Request".
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Data of inactive clients is deleted or anonymized after 3 years.
7. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. However, no internet transmission is completely secure.
8. Minors
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from minors. If we believe we have received information from a minor, we will delete it immediately.
9. Jurisdiction and Applicable Law
This policy is governed by the laws of the State of Florida, United States. Any dispute related to data privacy will be resolved under the jurisdiction of the courts of Seminole County, Florida.
10. Changes to This Policy
We may update this policy periodically. The "last updated" date at the top reflects the current version. We recommend reviewing this page occasionally.
11. Contact
For privacy questions or to exercise your rights, contact us at:
Valenzuela Romero Group
250 International Pkwy Ste 134, Heathrow, FL 32746
Email: info@alejovalenzuela.com
WhatsApp: +1 (786) 489-7222
